Photo quality control
AI quality control is embedded in inspection workflows to support clear, high-quality photographic documentation.
Better evidence starts at capture.
AI quality control is embedded in Merlin inspections. It helps bring consistency and location context to the photos your team relies on.
Built into inspections today.
Current capabilitiesConsistency over time
Consistent photo standards help teams compare the same property, vehicle or asset across repeat inspections.
Geocoded evidence
Geocoded photos and location-based quality controls add geographic context to inspection documentation.
The right photo, selected
Choose the best photo from a collection for a required image type, making the evidence easier to review.
Where we’re going next.
These capabilities are on the roadmap. They are described as our intended direction, not as features available today.
Expanded computer vision & OCR
Planned image classification, visible condition flags, duplicate checks and extraction of visible addresses, meter readings, VINs and labels.
PlannedConfigurable submission gates
Planned checks for missing photos, required answers, signatures, contradictory responses and customer-specific requirements, with immediate correction prompts and human exception review.
PlannedAssisted forms
Planned suggestions from inspection information, dynamic questions and OCR-assisted field entry. People must confirm suggested answers; the system must never invent or silently submit them.
PlannedCamera & AR guidance
Planned framing prompts and capture instructions. True augmented reality will depend on compatible devices; conventional photo capture remains the intended fallback.
PlannedClaims & repair comparison
Planned before-and-after comparison, missing-documentation flags and preliminary repair summaries. Final claim decisions, certifications and payment approvals remain with authorized people.
PlannedReports & review analytics
Planned structured summaries, customer-specific exports, review queues, quality scores and trends in turnaround, rework and inspector performance.
PlannedTechnology assists.
People remain accountable.
Human authority
Final claim decisions, formal certifications, professional assessments and payment approvals belong to authorized people.
Evidence with context
Photo quality and location information support review. They do not, on their own, establish every fact about an asset or rule out manipulation.
Data requirements, agreed up front
Inspection images and property data can be sensitive. Discuss access, retention, permitted use and audit requirements when scoping your program. Expanded automated finding and approval trails are part of our roadmap.
One partner.
Built around your business.
Nationwide inspections, flexible fulfillment and usable data.
Let’s shape the right program for your business.